We are authorised by the Estonian Financial Intelligence Unit (FIU), which is an independent structural unit of the Estonian Police and Border Guard Board, and that allow to provide virtual currency exchange services under our licenses with registry code 5981642455. Please take a moment to read these documents https://btcbit.net/licenses.
Please note, that this is the only official website of BTCBIT. By accessing, browsing and/or using this website, you acknowledge that you have read, understood and agree to abide by and comply with all terms, conditions and notices contained in or referenced by these Terms. Please read these Terms carefully before using the www.btcbit.net website (hereinafter referred to as “Service”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. You further agree to be governed by any additional terms and conditions that may apply to you arising out your accessing, browsing and/or using of this website, whether contained on this website or in a separate agreement with BTCBIT. In the event of any conflict between these Terms and such additional terms and conditions, such additional terms and conditions shall govern to the extent of the conflict. BTCBIT reserves the right, in its discretion, to update or revise these Terms and to post such updated or revised Terms on this website. If you do not accept these Terms, you must leave the website immediately. Please check the Terms periodically for changes. Your continued use of this website following the posting of any changes to the Terms constitutes acceptance of those changes.
This website is not for use by any minors and you represent and warrant that you have come of age before using the Service (defined as those who are not at least 18 years of age); you have not previously been banned or suspended from the use of our Services; you have all authority to enter into this agreement and not violate any other agreements to which you are a party; you are not, are not under the control of either the citizen or resident of any prohibited territories; and will not use our Services if any applicable laws in your country prohibit you from doing so in accordance with these Terms.
If you are entering into these Terms on behalf of a legal person, you represent and warrant that you have all necessary rights and authority act on behalf of such legal entity.
At present, BTCBIT does not provide service to the following countries. This list is subject to change: Afghanistan; Algeria; Bahamas; Bahrain; Bangladesh; Botswana; Bolivia; Bosnia and Herzegovina; Cambodia; Canada; Crimea; China; Cuba; Ecuador; Egypt; Ethiopia; Ghana; Iran; Iraq; Iceland; Japan; Kuwait; Lebanon; Morocco; Mongolia; Macedonia; Libya; Nepal; Nigeria; North Korea; Oman; Pakistan; Palestine; Qatar; Saudi Arabia; Sudan; Syria; Trinidad and Tobago; Uganda; Yemen; United States of America from the following states: New York (NY), Georgia (GA), Connecticut (CT), New Mexico (NM), Washington (WA), Hawaii (HI).
BTCBIT does not collect or store your credit/debit card information. When you choose to an online payment option, you will re-directed to our trusted payment gateway website for transaction processing. Your card / account information is securely authorized by BTCBIT and corresponding banks, without any sensitive information passing back to us.
To make a payments, the cardholder name must match the name as it appears on your BTCBIT account. The use of third-party cards is strictly prohibited.
BTCBIT provides you with a platform for buying and selling Virtual currencies, such as Bitcoin, Ethereum, Litecoin and others.
Please be aware that Virtual currencies are decentralised and as such are not regulated and are subject to large fluctuations in value.
You agree to pay BTCBIT the fees for every transaction completed via our Services, which we may change from time to time. Changes to the Fee are effective as of the effective date indicated in the Terms updates.
The fees related to buying of Virtual currency are as follows:
You authorize us, or our designated payment processor, to charge or deduct any applicable Fees owed in connection with your payment under the Services and this terms.
We strive to process all transactions within a 48-hour time frame. If you haven't received your Virtual currencies within 48 hours, then you still have the option to request your transaction cancellation and funds will be refunded to you in full amount. Refunds normally take up to 24 hours to process and are made with same payment method used for the initial transaction.
BTCBIT may, in its sole discretion, refuse to open an account for you. You agree to submit complete and accurate information when opening an Account and agree to update any information you provide to BTCBIT so that such information is always complete and accurate. BTCBIT have the right to, in our sole discretion, decline any application. Any false information provided by you may result in your use or access of the website being terminated.
With registration of an account on BTCBIT, you agree to submit personal information requested for the purposes of your identity verification. This information is requested and used in order to prevent activities related to money laundering and terrorism financing, fraud, or any other financial crime and permit us to keep a record of such information. You will need to complete certain verification procedures before you are permitted to use the Service. The information we request may include certain personal information, including, but not limited to, your name, address, telephone number, email address, proof of address, and information regarding your bank account (such as the name of the bank and the sort code). In providing us with this or any other information that may be required, you confirm that the information is accurate and authentic. You agree to keep us updated if any of the information you provide changes.
You authorise us to make the inquiries, that we consider necessary to verify your identity or protect you and/or us against fraud or other financial crime, and to take action we reasonably deem necessary based on the results of such inquiries. When we carry out these inquiries, you acknowledge and agree that your personal information may be disclosed to credit or payment institutions and law enforcement upon relevant official request.
In order to use the Service, you must create a BTCBIT Account and provide all requested information for your profile verification. When you create a BTCBIT Account, you agree to create a strong password, provide correct and true information, endorse and promptly update your BTCBIT Account information, endorse the security of your BTCBIT Account by protecting your password and restricting access to your BTCBIT Account, promptly notify us if you discover or otherwise suspect any security breaches related to your BTCBIT Account, and take full responsibility for all activities that occur under your BTCBIT Account and accept all risks of any authorized or unauthorized access to your BTCBIT Account, to the maximum extent permitted by applicable law.
Accounts can only be used by the person whose name they are registered under. NEVER SHARE YOUR PASSWORD WITH ANYBODY AND DO NOT WRITE IT DOWN ANYWHERE!
You consent to notifying Us immediately of any unauthorised use of Your password or of Your username or of any other breach of Your account security, by e-mail firstname.lastname@example.org from your registered e-mail. Once You have informed Us of the unauthorised use of Your password, Your username or Your account We will immediate take all the necessary steps to prevent any further use of this information. BTCBIT reserves the right to suspend, freeze or cancel accounts that are used by persons other than the persons whose names they are registered under. We will inform You of such steps promptly after having taken them and give the reasons for such steps unless We are prevented from doing so for legal reasons.
PROMPTING THESE STEPS DOES NOT MAKE US LIABLE FOR ANY LOSS OR DAMAGE THAT ARE THE RESULT OF YOUR FAILURE TO COMPLY WITH YOUR DUTY IN ACCORDANCE WITH THIS PARAGRAPH.
BTCBIT reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this webwebsite immediately. Please check the latest information posted herein to inform yourself of any changes.
The exchange service BTCBIT exclusively provides exchange services and does not provide services for cryptocurrency storage (wallet creation), also does not provide brokerage services to BTCBIT customers.
The End User shall consent to the following provisions:
It is your full responsibility to determine what, if any, taxes apply to the virtual currency exchange transaction you complete via the Service, and it is your full responsibility to report and remit the correct tax to the appropriate revenue authority. You agree that BTCBIT is not responsible for determining whether taxes apply to your virtual currency exchange transactions.
The BTCBIT website may contain links and pointers to other BTCBIT Web Internet websites and resources. Links to any Linked website do not constitute an endorsement by Us with any third party resources or their contents. Links do not imply that BTCBIT is affiliated or associated with third parties or is legally authorised to use any trademark, trade name, logo or copyright symbol displayed in or accessible through a link, or that any Linked websites are authorised to use any trademark, trade name, logo or copyright symbol of BTCBIT. You should direct any concerns regarding any Linked website to such Linked website's website administrator or webmaster. BTCBIT does not represent or endorse the accuracy or reliability of, and expressly disclaims, any advice, opinion, statement, or other information displayed or distributed through any Linked website. You hereby acknowledge that reliance upon any opinion, advice, or information displayed on or otherwise available through any Linked website shall be at Your sole risk.
Please refer to our https://btcbit.net/privacy-policy for information about how we collect, use and share your information.
The BTCBIT shall have a duty to execute Customer’s orders with due diligence and to protect the Customer's interests insofar as reasonably possible and insofar as legally required to.
The BTCBIT shall not be responsible for a default on or partial performance of its obligations under agreements if the reason of the default is a result of force majeure (e.g. amendments or additions to laws or regulations, adoption and/or entry into force of new laws or regulations, including international sanctions, natural calamities and catastrophes, warfare, strikes, failures in means of communication or information systems) and other circumstances standing beyond the reasonable control of the BTCBIT.
If You not be satisfied with Our services under these Terms and Conditions You may make a complaint in writing to Us at the contact details published on https://btcbit.net/. We will try Our best to deal with Your complaint at the first opportunity and We will send You a final response letter within 1 (one) month of receipt of Your complaint. If You do not receive Our final response or You are unhappy with Our final response, You have the possibility to enforce Your rights before the competent courts of Poland.
Any disputes arising in connection with these Terms or relating in any way to the relationship between the Service and the Customer will be resolved by means of negotiation between the affected parties.
All rules are governed by the laws of the Polish Republic and the Russian version of the terms is prevail.
The Customer and the BTCBIT exchange place acknowledge that the digital form of this terms is legally equal to the agreement executed in written form.
Agreement signed with the company: