1. Privacy Policy

The Privacy Policy describes the rights of the customer to maintain confidentiality about collection, processing, usage, storage and protection of personal data. Privacy policy is applicable to BTCBIT.NET exchange service website, its services and tools regardless of the type of access or use. Client accepts terms of this Privacy Policy by accessing or using the products, services, features, technologies or functions offered by BTCBIT.NET exchange service.

2. Customer information collecting

When customer uses service provided by BTCBIT.NET exchange service, system collects information from your mobile phone, computer or other devices which have access to exchange service. Information which is sent to BTCBIT.NET exchange service system includes information about pages you visited, IP address, device ID, type of operating system, your location and other information. BTCBIT.NET exchange service is collecting and analyzing information about customer activities.

3. Personal information types

  • Name, Surname;
  • Date of Birth;
  • Identification by ID document.
  • Place of permanent residence;
  • E-mail address;
  • IP address;
  • Telephone number;
  • Bank details;
  • Completed transactions;
  • Other similar information.

Exchange service BTCBIT.NET can request information about it customers from third parties, using services that provide identity check services, in order to verify your identity and reduce the risk of fraud, using your personal data when receiving services provided by BTCBIT.NET exchange Service.

4. Personal data storage

According to BTCBIT.NET exchange service data storage policy, BTCBIT.NET exchange Service stores customers accounts and personal data for five years. Exchange service BTCBIT.NET carries out about all security measures to ensure the confidentiality of personal data and protection of personal data from loss, misuse, modification or destruction client personal data.

5. Personal data disclosure

Exchange service BTCBIT.NET has right to provide personal data to following parties:

  • Law enforcement authorities and other persons in accordance with court request, court order or other legal process request, applicable to exchange service BTCBIT.NET.
  • Financial institutions which are cooperating with BTCBIT.NET exchange service.

6. Using Cookies files

BTCBIT.NET Exchange service uses cookies to improve efficiency and convenience for its users. BTCBIT.NET Exchange service use third party service provider(s), to assist us in better understanding the use of our Site. Our service provider(s) will place cookies on the hard drive of your computer and will receive information that we select that will educate us on such things as how visitors navigate around our site, what products are browsed, and general Transaction information. Our service provider(s) analyzes this information and provides us with aggregate reports. The information and analysis provided by our service provider(s) will be used to assist us in better understanding our visitors' interests in our Site and how to better serve those interests. The information collected by our service provider(s) may be linked to and combined with information that we collect about you while you are using the BTCBIT.NET Exchange service. Our service provider(s) is/are contractually restricted from using information they receive from our Site other than to assist us.

By using our Site you are agreeing that we may use cookies for the purposes set out above.

7. Feedback

If you have any questions about our privacy policy, please contact us:

User Feedback


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