Privacy Policy

Please note, this Privacy Policy has changed on 13 January 2022.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”). If you choose to use our Service, you agree to the collection and use of information in relation with this policy. The personal information that we collect is used to provide and improve the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

    Personal information we collect from your use of the site


    When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

    Customer data


    Information You Provide:

    We collect information you provide when registering on the Site. This includes, but is not limited to:

    Identification information

    • Full name
    • Date of birth
    • Email address
    • Mailing address
    • Telephone number
    • IP address
    • International passport or European ID card (a residence permit in some cases)
    • Proof of address (utility bill)

    Financial information

    • Bank details
    • Debit and credit card numbers
    • Transaction information


    BTCBIT.NET may request information about you from third parties for identity verification purposes and in order to reduce the risk of fraud.

    Data retention


    Your personal data will be retained for five years. To ensure the security and confidentiality of your Personal Data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction.

    Personal data disclosure


    We collect personal information from our end users for fraud detection and prevention. Your Personal Data may be disclosed to the third-party service provider for such purpose. Here are the types of third parties we share information with:

    • Relevant government authorities or law enforcement agencies, where such disclosure is required by us to comply with the applicable laws and regulations.
    • Banks, credit card companies, and other financial institutions that cooperate with BTCBIT.NET.
    • Our partners, who provide identity verification purposes service (client on-boarding, client identity verification, including PEPs and sanctions).
    Requesting and deleting personal information


    You have the right to know if we store your personal data and to request a copy of it by sending a request to the address [email protected].


    You have the right to request the deletion of your personal data by sending us an email to [email protected]. This request will be considered within 30 calendar days.


    A positive decision to delete data can only be made if it does not conflict with our legal and regulatory obligations.



    We use cookies to collect information when you access or use our Service. Cookies are small data files that are stored on your hard drive or in your device memory when you visit a website or view a message. Among other things, cookies support the integrity of our registration process, retain your preferences and account settings, and help evaluate and compile aggregated statistics about user activity. By using our Service, you permit us to collect and use your information from activity on devices you use in accordance with our Privacy Policy.


    Most web and mobile device browsers are set to automatically accept cookies by default. However, you can change your browser settings to prevent automatic acceptance of cookies, or to notify you each time a cookie is set.


    You also can learn more about cookies by visiting , which includes additional useful information on cookies and how to block cookies on different types of browsers and mobile devices. Please note that by blocking or deleting cookies, you may not be able to take full advantage of the Service.



    We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.



    Please contact us with any questions or concerns regarding our Privacy Policy. [email protected]

    You only need to enter your email and password, no additional data. Instant registration.