Dear Customer, we please for a minute of Your attention!

We kindly notify You that our company, BTCBIT, exclusively provides exchange services and does not provide cryptocurrency storage or brokerage services. Through our website is possible only to exchange cryptocurrency, we do not store Your cryptocurrency as well as we have not received the cryptocurrency on Your name.

Please note that company number is +48 588 813 222, company official email is info@btcbit.net and we are not contacting our customers using other numbers or emails. The list of actual company contact details is available at https://btcbit.net/contacts/.

Due to increasing number of fraudulent attempts we kindly request You to be very attentive and bear in mind following rules while dealing with any type of electronic currency:

If You were contacted by our employee or company that says is affiliated with us, please contact BTCBIT at info@btcbit.net for clarification.
Never transfer money to unfamiliar people;
If a friend of yours is asking you to transfer money onto a certain account, by contacting you in Telegram, WhatsApp, Skype or any other messaging system that does not allow you to confirm their identity, please call him/her over the phone to make sure nobody else is acting on your friend’s behalf.
Be very attentive while specifying the wallet number. Once you have made a mistake, you will not be able to revoke the transaction. Use a wallet that only you have access to it.
Please note that the only way to pay the order is to do it through our website. We never send our customers any payment directions via email, Telegram, WhatsApp, Skype or any other messaging system, we never dictate them over the phone. If you think we sent you any payment details using the way other than our website, do not pay using them.
If you never submitted a transaction request on our website, don’t pay.
Never use payments cards which belongs to someone else to make exchanges in our system. Otherwise you may be accused of money laundering and be sentenced to a long-term imprisonment.

Please be responsible and if You have any questions please contact us! We always remain at Your disposal!

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